Security Alert: Beware of fraudsters impersonating bank employees or calls that appear to come from a bank phone number. Mission Valley Bank will never ask you for your online or mobile banking password or any personal information. Additionally, fraudsters are sending fake bank emails with links about “new accounts” or “suspicious activity.” Don’t click on any links provided. Go directly to the Bank’s website or call your branch to verify the legitimacy of the email. You can also report phishing attempts, even if you did not click on the links to ReportFraud.ftc.gov and ic3.gov. To Learn more – Go to the Federal Trade Commission Consumer Advice to learn How To Recognize and Avoid Phishing Scams.

FDIC-Insured-Backed by the full faith and credit of the U.S. Government

FDIC -Insured-Backed by the full faith and credit of the U.S. Government

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Lost/Stolen Card

Report a lost or stolen ATM or debit card

24-Hour Account Information Line

To report a card lost or stolen or to contact the fraud prevention department regarding suspicious card activity:

Inside the U.S. Call: 833-357-0015
Outside the U.S. Call: 973-682-2652 (long distance call charges apply)

You can also contact us online using our secure online form.

Report a lost or stolen credit card

TCM Bank 24-Hour Customer Service

Within the U.S.: 800-883-0131
Outside the U.S.: 813-868-2891 (long distance call charges apply)
 
• Make a payment over the phone
• Report a card lost or stolen
• Dispute transactions
• MyCard Mobile – mobile app questions
 

TIB Client Services

Client Service
800-367-7576
972-969-4872