We Strive to Be Transparent

Mission Valley Bank's Policies

Your Privacy & the Internet


This privacy policy tells you how we collect, use, and protect your personal information. By visiting our website, you accept and agree to the terms and conditions of this privacy policy. In particular, you consent to our collection and use of your personal information as described in this privacy policy.


We do not provide services or sell products to children. If you are below the age of 18, you may use our website only with the permission and active involvement of a parent or legal guardian. If you are a minor, please do not provide us or other website visitors with any personal information.


Our privacy policy is part of, and subject to, our website's terms and conditions of use. You may view these terms and conditions on our website.


Like most places on the Internet, simply by visiting our website you automatically tell us certain information. This includes basic information such as your IP address, when you visited, the website from where you came prior to visiting us, the website where you go when you leave our website, your computer's operating system, and the type of web browser that you are using. Our website automatically records this basic information about you.

And like many other websites, we may use cookies. In plain English, this means information that our website's server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.

We may also collect any data that you provide us by posting it at our website or by e-mail. You can always choose not to provide us with information. However, if you do withhold information, we may deny you access to some or all of our website's services and features.

Some transactions between you and our website may involve payment by credit card, debit card, checks, money orders, and/or third party online payment services. In such transactions, we will collect information related to the transaction as part of the course of doing business with you, including your billing address, telephone number, and other information related to the transaction.


We use your information to operate our website's business activities. For example, we may use this data to contact you about changes to our website, new services, or special offers, resolve disputes, troubleshoot issues, and enforce our website's terms and conditions.

As a general rule, we will not give your data to third parties without your permission. However, there are some important exceptions to this rule that are described in the following paragraphs.

We may, in our sole discretion, provide information about you to law enforcement or other government officials for purposes of fraud investigations, alleged intellectual property infringement, or any other suspected illegal activity or matters that may expose us to legal liability.


Your access to parts of our website may be protected by a user name and a password. Do not give  your password to anyone. If you enter a section of our website that requires a password, you should log out when you leave. As a safety precaution, you should also close out of your web browser completely and re-open it before viewing other parts of the Internet.


If you obtain personally identifiable information about another website user, you are not allowed to disclose this information to anyone else without the consent of the user and our consent too.
We hate junk e-mail (Spam). Information you obtain from our website about us or other site users cannot be used by you or others to send unsolicited commercial e-mail or to send unsolicited commercial communications via our website's posting or other communication systems. 


We may use autoresponders to communicate with you by e-mail. To protect your privacy, we use a verified opt-in system for such communications and you can always opt-out of such communications using the links contained in each autoresponder message. If you have difficulties opting out, you may contact us by sending an e-mail, or sending us mail to the address listed below.


The terms of this policy may change from time to time. If such changes are made, we will notify you by a notice posted on our website's home page of the changes that have been made. If you disagree with the changes that have been made, please contact us (by e-mail, completing and submitting the secure form, or in writing by mail), and any changes made to this policy will not apply to information we have collected from you prior to making the changes.

If you are concerned about the topic covered by this policy, you should read it each time before you use our website. Any questions or concerns about this policy should be brought to our attention by completing this secure form and providing us with information relating to your concern. 

You may also mail your concerns to us at the following address:
Mission Valley Bank
9116 Sunland Blvd.
Sun Valley, California 91352

This policy was last updated on 12-06-2011.


We hate unsolicited commercial e-mail as much as you do. Also known as Spam or junk e-mail, it is a disservice to the Internet community. 

We fully endorse and comply with the requirements of the CAN-SPAM Act of 2003 (Controlling the Assault of Non-Solicited Pornography and Marketing Act), and all other applicable unsolicited commercial e-mail laws.

If you subscribe to electronic newsletters or other communications from our website, you will always have an option to unsubscribe immediately.

If you have additional questions, comments or concerns, please contact us by sending an e-mail and providing us with information relating to your concern. 

You may also mail your concerns to us at the following address:

Mission Valley Bank
9116 Sunland Blvd.
Sun Valley, California 91352

This policy was last updated on 12-06-2011.


Our website contains hypertext links to websites and other information created and maintained by other individuals and organizations. These links are only provided for your convenience. We do not control or guarantee the accuracy, completeness, relevance, or timeliness of any information or privacy policies posted on these linked websites. You should know that these websites may track visitor viewing habits.

In addition, hyperlinks to particular items do not reflect their importance, and are not an endorsement of the individuals or organizations sponsoring the websites, the views expressed on the websites, or the products or services offered on the websites.

We permit links to our website if they do not imply an endorsement by, or affiliation with, our website.

We review our website periodically for broken or out-of-date links. Any and all links may be posted, altered, or removed at any time. To report problems with links on our website, or for more information about this policy, please send an e-mail.

This policy was last updated on 12-06-2011

Mission Valley Bancorp / Mission Valley Bank

Luxury Expenditure Policy

This policy fulfills the requirements under the American Recovery and Reinvestment Act of 2009 (ARRA) enacted February 17, 2009. ARRA requires each recipient of funds under the Capital Purchase Program (CPP) of the Troubled Assets Relief Program (TARP) to have in place a company-wide policy regarding excessive or luxury expenditures, as identified by the Secretary of the Department of the U.S. Treasury.

Mission Valley Bank and it’s Holding Company, Mission Valley Bancorp, both referred to as Company in this policy, prohibit excessive or luxury expenditures on entertainment and events, office or facility renovations, aviation or other transportation services or other activities or events that are not reasonable expenditures for conferences, staff development, reasonable performance incentives or other similar measures conducted in the normal course of business operations of Mission Valley Bank or Mission Valley Bancorp.

Renovations of facilities and office spaces should be relative to the approved project and strategic plan, and tracked within the capital expenditure guidelines of the Company. Office and facility renovations should be designed to: enhance operational efficiency, comply with applicable fire codes and ADA requirements, maintain a safe, sanitary and clean working environment, enhance the public image of the organization, improve employee morale, or such other worthwhile purpose as may be identified by the organization An exception to this can be allowed if management must deal with an emergency situation, such as an act of nature, and the expenditure is necessary to make the facility operational for customer use. At no time should renovations be done that would have the appearance of being extraordinary, or excessive from a shareholder perspective.

Entertainment is defined as an activity where an Employee or Executive would use corporate funds for business development purposes relating to a current customer(s) or prospective customer(s) or to further enhance the Company’s marketing efforts.

The Company’s expectation is that all expenses charged to the Company would be for Company purposes, and used to drive business to the Company. Occasional events such as taking customers or prospects on trips, playing golf, eating dinner, taking them to other events the customer / prospect would find pleasurable is a necessary part of the Company’s marketing efforts and is not deemed as “entertainment” or a violation of the Luxury Policy. These expenses should be documented and detailed as to the benefit derived by the Company through the normal accounts payable process.

Events and Parties focused on Customers for the purpose of attracting their business would not fall under this policy.

We encourage our staff to attend conferences that are appropriate educational opportunities. These conferences should be related to the financial services industry and have a direct correlation to their job. In rare instances it may be appropriate that a spouse would travel to these conferences with Company attendees. In these instances, the Company attendee is required to pay for any additional expenses that would not have been otherwise incurred if the spouse had not attended. For example, a taxi ride from the airport and lodging expenses can be fully expensed by the attendee because those costs would have been incurred regardless of the spouse’s attendance. Conversely, any additional meal expense incurred by the spouse should be paid for by the Company attendee, as an example. Any travel with a spouse requires prior approval of the President/CEO or other Bank Executive Officer. Typically these conferences are sponsored by vendors, banking associations, or other industry related entities. This Policy would EXCLUDE reward conferences whether paid for by the Company or other vendors as a violation of this policy if the purpose is meant to be a reward or would have no value of education to the employee or executive.

Holiday Parties and Employee Recognition Events:
The Company believes that employee recognition and holiday parties are part of an employee appreciation process. Holiday parties should be local in geographic nature, and would include costs for such things as service awards and nominal door prizes. An event should not cost the sponsoring business unit more than an average day’s payroll per employee.

Expenses for activities or events should enhance staff development, provide reasonable performance incentives for employees, or otherwise be conducted in the normal course of the operation of the business. Expenditures of this type may be made at the sole discretion of the President/Chief Executive Officer, or an officer designated by the President/Chief Executive Officer, and is not considered excessive.

Board/Management Retreats
Retreats are for educational or business planning purposes and the associated costs should be viewed with the same consideration and discretion as all other expenses. Board education is a vital part of maintaining, and keeping directors and this policy should not limit a retreat that is focused on strategic planning or education.

Aviation Services:
Transportation for Company staff to conferences, for business development purposes, and merger and acquisition research should be conducted in the most cost appropriate way for the Company. The Human Resource Department will maintain, when appropriate, an analysis of trips to determine which mode of transportation is the most appropriate for the Company and its Shareholders. Modes of transportation to be used for the analysis, for example, may consist of vehicle, and commercial air service. A determination of transportation analysis will factor in cost, efficiency, and timeliness of travel. Private air services are not allowed without the approval of the Chairman of the Company’s Board of Directors.

Company Sponsored Events:
All proposed events organized by the Company must serve one or more legitimate business purposes and each proposed event with a total cost exceeding $15,000.00 must be supported by a written business outline identifying the specific business purpose. The business case for every proposed event exceeding the thresholds set forth above must be approved in writing by the President/Chief Executive Officer of the Company.

A copy of this policy, and any material amendments to this policy, shall be filed with the Department of the Treasury and the Company’s primary regulatory agency, and posted on the Company’s website, in accordance with applicable government regulations and guidance.

Any violation of this policy must be promptly reported to the Board of Directors of the Company. Violation of this policy may result in disciplinary action against those accountable for policy adherence, up to and including termination of employment.

The President/CEO and SVP/CFO of the Company shall certify to the Board of Directors, to the Department of the Treasury and to the Company’s primary regulatory agency at least annually, in accordance with applicable government regulations and guidance, that the Company and its employees have complied with the foregoing policy during the applicable period, and that all expenses requiring approval pursuant to this policy have been properly approved in accordance with the requirements of this policy. Appropriate documentation and records to substantiate such certifications shall be preserved for six (6) years after the date of each certification in accordance with applicable government regulations and guidance.