Covid-19 Information

- WE’RE HERE FOR YOU -

In these uncertain times, it is important you know your bank is here to help.

Important Update

07/07/2020

RESOURCES, INFORMATION AND HELPFUL LINKS

Paycheck Protection Program (PPP) Round Two Updates

Paycheck Protection Program (PPP)
Application Period Extended until August 8, 2020

As we work together through these stressful days, Mission Valley Bank is committed to supporting our clients, our MVB team, and the communities we serve. We remain focused on helping our clients through the ever-changing economic challenges of this extraordinary situation.

On Friday, July 2, 2020 an extension was passed to allow additional new applications to be accepted for the PPP Loan Program

On July 6th Mission Valley Bank is once again accepting new PPP Applications from our existing clients. Please note – In order to ensure ample time for application submission and approval, Mission Valley Bank will continue to accept client PPP applications through the close of business, Monday, August 3, 2020 or until the fund is exhausted (whichever occurs first). Please note – if you have previously applied for and received PPP Funding, you MAY NOT apply again. PPP funding is limited to one approved loan per business.

For details please call your assigned Relationship Manager or
Email: info@missionvalleybank.com

Important Reminder:
PLEASE DO NOT EMAIL APPLICATIONS OR ANY FINANCIAL INFORMATION

Contact your Relationship Manager or email info@missionvalleybank.com for instructions on how to securely send your documents

Notice: At Mission Valley Bank the privacy and security of our clients private financial information is a top priority. Paycheck Protection Program Loans are approved and guaranteed by the Small Business Administration (SBA). All PPP loan applications submitted to the SBA by PPP borrowers (via the borrower’s financial institution of choice) included verbiage acknowledging that the SBA had the right to make public certain information related to the loan and borrower.

On July 6, 2020, the SBA published (available via SBA.gov) generalized PPP borrower information for all businesses receiving more than $150,000 in PPP funding. The information released included a ‘range’ loan amount, borrowing business name and address, number of estimated jobs retained, type of business, race/ethnicity of borrower, gender, military service, approval date and lending institution.

Navigate to: Your Current Contact Information - Remote & Low Contact Services - For Our Borrowers - More Resources

Mission Valley Bank is committed to doing everything we can to take care of your banking and borrowing needs. If you have concerns or questions about your loans, accounts, or business – CALL US. We are committed to aiding our clients and community through these difficult days.

For the safety of our clients, team, and community, we continue to encourage everyone to utilize remote banking services whenever possible. We also understand that it is not always possible and are currently providing the following services via our Sun Valley and Centre Pointe offices:

SUN VALLEY BRANCH

Please utilize our Drive-Up Tellers (9am – 2pm / M – F). Our ATM is also available 24/7 as is the Night Drop Box wherein you may make deposits securely. ATM deposits made after 2:00 p.m. or on a day the Bank is not opened will be posted to your account the next business day. Night Drop deposits made prior to 2pm Monday through Friday will be credited to your account the same day. If you need additional services, please call us at (818) 394-2300 and we will do our best to accommodate you.

CENTRE POINTE BRANCH

Our Centre Pointe office will continue to service our clients in-branch (9am – 2pm / M – F). In order to best protect both our clients and staff, we will be limiting the number of clients allowed within the branch at any given time. We will do our best to make your visit quick and convenient.

CALL US

If you have questions or concerns about your loans or accessing your accounts. Contact your banker directly or dial 818 394-2300 (M-F). We’ll put you in touch with the right person to assist you quickly.

ONLINE SAFETY REMINDER

Keep your personal information safe – Email spoofing is the forgery of an email header so that the message appears to have originated from someone or somewhere other than the actual source. Distributors of spam often use spoofing in an attempt to get recipients to open or respond to fraudulent solicitations. It can be hard to detect fraudulent emails because the email address of the sender appears genuine (even the design graphics & logos). Be careful and look for any signs that the email may be a scam. Emails asking you to provide any personal information / data should always be suspect. NEVER reply to unsolicited emails from anyone, regardless of whether or not you believe you have legitimate business with them. Call the company directly (not using numbers provided in the suspect email) to confirm the communication. In short – THINK BEFORE YOU CLICK.

DO WE HAVE YOUR CURRENT EMAIL ADDRESS?

If we don’t (or if you are not sure) please send us a quick message using the form on our Contact Page. In the comments section please ask that we verify, add or update noted email address to your account records. We’ll follow-up with you to update your information.

STEPS WE ARE TAKING

  • In order to best comply with the necessary ‘Social Distancing’ recommendations, many of our Team Members will be working remotely for the foreseeable future. To ensure that your bankers are still available to assist you with your financial needs, emails and voicemails will be automatically forwarded to those working remotely.
  • Continuing to closely monitor the COVID-19 situation. This includes guidance from medical professionals, the Centers for Disease Control (CDC), the World Health Organization (WHO), and other health authorities.
  • Keeping all of our team members up to date with regard to best practices for protecting against the transmission of the virus, including hand-washing protocols and enhanced cleaning of high-touch areas throughout our offices.
  • Following all advisements released by health and medical authorities with regard to enhancing best practices to support the safety and wellbeing of our clients, our team and the communities we serve.
  • We are here for you and we remain ready to assist you with all of your banking needs.

REMOTE AND/OR LOW CONTACT SERVICES OPTIONS AVAILABLE TO YOU

  • Personal & Small Business Online Banking Manage your accounts from wherever you might be. Check balances, monitor transactions, transfer funds internally, even deposit checks with just a click of your phone via our mobile app. Enrollment is quick & easy. If you are not already enrolled, please visit www. MissionValleyBank.com – select or search Online Banking and select Online Banking Signup. Answer a few quick questions and you’ll be ready to go.
  • Business Online Banking – A more robust version of our Personal & Small Business Online, Business Online provides you the ability to manage your business finances quickly, easily & remotely. Interested? Please call us at (818) 394-2300 and one of our eBanking Specialists will be happy to assist you with the set-up.
  • Mobile Banking Available for both our Personal & Small Business Online users as well as our Business Online client’s as well. Great features and full functionality enable you to manage your accounts, make deposits, transfer funds and more all from your mobile phone. Download the App today.
  • Remote Deposit Capture Mission Valley Bank’s On-Site Teller allows you to deposit checks right from your office, eliminating the need to travel to the bank.
  • Faster Funds Availability
  • Make Deposits On Your Schedule
  • Save Time Preparing and Delivering Deposits
  • Consolidate Funds From Remote Locations
  • Cut Down On Courier Fees & Trips to the Bank
  • Touchtone Banking Our Touchtone Banking System can be accessed from any touch telephone – 24 hours a day, 7 days a week. Simple prompts move you quickly and conveniently through the menu. When calling Touchtone Banking the first time, you’ll be asked to create a Personal Access Code – you may change this code at any time.
  • Drive-Up and ATM Services Available at our Sun Valley Branch Office.
  • Call us if you are not feeling well, we encourage you to avoid unnecessary trips to the bank. Please feel free to call us at (818) 394-2300 or (877) 394-2306 and we will do our best to assist you with whatever your banking needs may be.

FOR OUR BORROWERS

We’re in this together. 

Mission Valley Bank wants to do everything we can to assist you and your business through these unsettling days. Reach out to your Mission Valley Banker – share your concerns and let’s explore the options that are available to you. IMPORTANT REMINDER – PLEASE DO NOT EMAIL LOAN DOCUMENTS OR ANY OTHER FINANCIAL INFORMATION. ASK YOUR BANKER FOR INSTRUCTIONS ON TRANSFERRING SENSITIVE INFORMATION. THANK YOU.

How to contact us:

Call or email your Mission Valley Banker
Call (818) 394-2300 (M-F / 9AM – 4PM) 
Send us a secure message by contacting us on our Contact Page.
 

RESOURCES, INFORMATION AND HELPFUL LINKS

Los Angeles County Economic Development Corporation
Corona Virus Response Page

This page is designed to help employers and our workforce in LA County respond to the challenges of the COVID-19 coronavirus.  We need to take steps to keep jobs and businesses going, as well as protect health in the community.  Information is changing often, and updates will be made here daily.  We ask readers to rely on official sources first and foremost, we repost some of that info here, in addition to LAEDC’s recommended steps. www.laedc.org/coronavirus/

Small Business Administration
The SBA provides low-interest disaster loans to help businesses and homeowners recover from declared disasters.
www.SBA.gov/Disaster

Ca.Gov – Employment Development Department Important Information Regarding the Work Sharing Program 
https://www.edd.ca.gov/Unemployment/Work_Sharing_Program.htm 

Center for Disease Control (CDC) 
https://www.cdc.gov/coronavirus/2019-ncov/community/guidance-business-response.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fspecific-groups%2Fguidance-business-response.html

Los Angeles Area Chamber of Commerce
As the region adjusts to tackle coronavirus (COVID-19), the Los Angeles Area Chamber of Commerce is committed to providing the resources and information necessary to address the needs of our business community during this unprecedented time. In uncertain times like these, the Chamber is working to minimize the impacts to health, communities and our economy.
https://lachamber.com/resources/covid-19-coronavirus-resource-guide/#safety